At Charlotte JDM Motors, we’re committed to getting your order to you as quickly and smoothly as possible. Please review the details below to understand how we handle shipping, processing, and delivery.
Shipping Location
We currently ship to the following locations in The USA and Worldwide.
Shipping Cost
Free shipping on all orders — no minimum required.
Processing Time
- Orders are processed within 1–3 business days for the USA and word wide.
- Business days are Monday to Friday (excluding public holidays)
- Order Cut-Off Time: 2:00 PM EST
Transit Time
- Estimated transit time: 4–7 business days after processing for the USA.
- Estimated transit time: 7–21 business days after processing for all countries except the USA
- Transit are made Monday to Friday
Total Shipping Time
- Estimated total time from order to delivery: 5–10 business days for the USA
- Estimated total time from order to delivery: 8–24 business days for all countries except the USA
Order Confirmation
Once you’ve placed your order, you will receive a confirmation email. This means we’ve received your order and have started processing it. Please keep this email for reference — it includes your order number and tracking information (if applicable).
Address Changes
Address changes can only be made within a short window after placing your order. If you need to update your shipping information, please contact our customer service immediately at support@charlottejdmmotors.store
Delayed Orders
If your order hasn’t arrived after the maximum estimated delivery window, please don’t panic:
- Allow up to two additional business days, as delays can occasionally occur.
- Check your tracking information for updates.
If your package still hasn’t arrived, please contact us with your order number, and our team will assist you.
Damaged or Incorrect Orders
Received your package but something’s wrong?
If your item arrives damaged or incorrect (wrong item, size, or color), don’t worry:
- Take clear photos of the issue
- Briefly explain the problem
- Contact us at support@olane-brand.com with your order number
We’ll review your request and resolve it as quickly as possible.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Store Name: Charlotte JDM Motors
Registered Company Name: Charlotte JDM Motors In
Address: 8715 Sidney Cir, Ste 300 Charlotte, NC 28269, United States
Get in Touch
Phone: +1 980-389-2727
Purchase Inquiry: sales@charlottejdmmotors.store
Customer Support: support@charlottejdmmotors.store
Business Hours
Monday – Friday
9:00 AM – 5:00 PM-(GMT-05:00) EST