Frequently Asked Questions (FAQ)
Are the engines and transmissions in stock?
Yes. All products listed as available on our website are in stock unless otherwise stated. Availability is confirmed before invoicing.
Do you offer shipping within the United States?
Yes. We offer shipping across the United States and world wide. Free shipping may apply to select products and locations. Shipping details are provided on the invoice.
How long does shipping take?
Orders are processed within 1–3 business days for the USA and word wide.
Estimated transit time: 4–7 business days after processing for the USA.
Estimated transit time: 7–21 business days after processing for all countries except the USA
Estimated total time from order to delivery: 5–10 business days for the USA
Estimated total time from order to delivery: 5–24 business days for all countries except the USA
What payment methods do you accept?
We currently accept payment via bank transfer only. Complete payment instructions are included on the official invoice.
Do you accept credit or debit card payments?
We accept the following payment methods: Bank Transfer (Wire Transfer), Apple Pay, Zelle, Venmo, MoneyGram, Western Union
Will I receive an invoice?
Yes. Every order includes an official invoice with payment details, order information, and company contact details.
Are the engines tested?
All engines and transmissions are carefully sourced and inspected for quality and condition before being listed and shipped.
Do you offer warranties?
Warranty terms, if applicable, are clearly stated on the invoice or product listing. Please contact us for specific warranty information.
Can I pick up my order in person?
Local pickup may be available by appointment. Please contact us in advance to confirm availability and scheduling.
How can I contact you?
You can reach us by email or phone during business hours. Visit our Contact Us page for department-specific contact details.
Store Name: Charlotte JDM Motors
Registered Company Name: Charlotte JDM Motors In
Address: 8715 Sidney Cir, Ste 300 Charlotte, NC 28269, United States
Phone: +1 980-389-2727
Purchase Inquiry: sales@charlottejdmmotors.store
Customer Support: support@charlottejdmmotors.store
Business Hours: Monday – Friday, 9:00 AM – 5:30 PM-(GMT-05:00) EST